Orders are processed during our normal business hours, 7:00am-5:00pm, ET, Monday through Friday.
Terms and Conditions:
1% 10 days from date on invoice, 30 days net. 1.5% service charge per month on past due balances.
FOB shipping point Woodsboro, MD.
Free shipping on qualified orders
Errors in shipping or billing must be reported to the customer service department within 10 days from receipt of shipment to secure proper adjustment. Claims for loss, damage or transportation charges must be reported to the customer service department within 7 days from receipt of shipment. Our products are inspected and carefully packed for shipment. In the event an item is damaged in shipment, you must submit a claim to the carrier within 15 days of delivery. We advise that you unpack and inspect all merchandise immediately upon receiving it. If damage does not become apparent until the shipment is unpacked, keep the shipping carton and make a request within 72 hours for inspection by the carrier's agent and file a claim with the carrier. Any external evidence of loss or damage must be noted on the freight bill. Failure to do this sill result in carrier refusing to honor the claim.
No returns on merchandise without authorization from ebuildingproducts. All returns are subject to a 25% restocking fee plus freight. No returns 45 days after invoice. No returns allowed on special order products.
Return checks will incur a $25 service charge.
Customers modifying products or installation procedures, or designing non-catalog products for sale by ebuilidngproducts shall, regardless of specific instructions to the user, indemnify, defend, and hold harmless rebuilding products for any and all claimed loss or damage occasioned in whole or in part by non-catalog or modified products.
ebuildingproducts warranties catalog products to be free from defects in material or manufacturing. Products are further warranted for adequacy of design when used in accordance with design limits in this catalog, and properly specified and installed. This warranty does not apply to uses not in compliance with specific applications and installation procedures set forth in this catalog, or to non catalog or modified products. All warranty obligations of ebuildingproducts shall be limited, at the discretion of ebuilidngproducts to repair or replace the defective part. These remedies shall constitute ebuilidngproducts's sole obligation and sole remedy of purchaser under the warranty. In no event will ebuildingproducts be responsible for incidental, consequential, or special loss or damage, however caused.
While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. In the event of a pricing error, we will notify you of any errors and a solution prior to your order being confirmed and processed. If a product unexpectedly becomes unavailable, we will notify you prior to your order being processed. Prices and availability are subject to change.
Karp Access Doors and Paragon Systems are registered trademarks owned and licensed by KARP Associates, Inc. 54-54 43rd Street, Mapseth NY, 11378.